Supplier Performance Management (Melb)

The title for the session is pretty self-evident. In this ‘expert led’ session you will explore issues such as:

• SPM and SRM – what is the difference?
  
• Do you have a formal process for managing supplier performance?
• How do you develop effective KPI’s?
• Who should be monitoring/measuring performance against KPI’s – Procurement or Stakeholders?
• The carrot or the stick – which is more effective?
• What sort of incentives are participants using?
• What sort of penalties are participants using?
• When do you walk away?
• What tools do you use to help measure supplier performance?

When registering, please submit any specific issues that you would like to discuss so that we can include in the agenda.

Guest Facilitator: Dr Stefan Gassner  PhD (Business), MCIPS, Procurement Practice Lead, Grosvenor Management Consulting 

Dr Stefan Gassner  PhD (Business), MCIPS, Procurement Practice Lead, Grosvenor Management Consulting has kindly agreed to attend the meeting to facilitate the discussion and provide attendees with the opportunity to ‘pick his brains’.

Stefan leads the Grosvenor procurement practice and works with its clients to transform their procurement function, manage high stakes procurement projects and to improve their supplier management.

Stefan is a lecturer for Strategic Procurement at the University of Technology Sydney. During his PhD Stefan developed a framework to support the decision as to what services should be kept in-house and which ones are best outsourced. Based on a survey of 1,000 German chemical and mechanical engineering businesses, it has been published as a book in Germany. Stefan loves a challenge and clients value his communication skills, stakeholder engagement and evidence-based approach to consulting.