ICT Day – 5 September – A Customer Journey: Procurement strategy for SaaS


This conference took place 5th September 2023.


An overview of the big picture at Monash for deploying SaaS in pursuit of improved student experience and increasingly flexible IT platforms that can flex to future needs. This is a story of how the procurement team is an integral partner in the customer journey to digital services.


Anna Cakal, Director Strategic Operations, Monash University

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Download Presentation Slides
Category Category Management, Conference
Type Presentations, Virtual Round-table Recording
Date Entered 05/09/2023
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