This session took place on 23rd March 2023.
COVID has a severe impact on how we work, but also on where we work. This flows on to the way we provide and procure property and facilities maintenance services. Many organisations have downsized their retail and corporate property portfolio. The have also increased their cleaning frequency and quality. Now that we are in a more stable situation, how do we take these services forward? Can we cut cost? How do we manage increased stakeholder expectations?
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