This session took place 12th October 2023.

Supplier relationships are critical to any enterprise that has significant spend with external providers.  We all know various ways to determine their value to us.  But how do we determine our importance to them? Not from our eyes, but from theirs.  What if they don’t want to be SRMed, leveraged, or anything else? Who would respond best to our SRM?  Let’s have a difficult conversation that will drive us to be more successful.

Expert presenter:

Dr Sara Cullen of the University of Melbourne and The Cullen Group is the pre-eminent national expert on contract management and will facilitate this discussion personally.